{"id":1545,"date":"2026-06-23T02:29:10","date_gmt":"2026-06-23T02:29:10","guid":{"rendered":"https:\/\/disvecol.com.co\/?page_id=1545"},"modified":"2026-06-23T02:31:25","modified_gmt":"2026-06-23T02:31:25","slug":"politica-de-envios-y-entregas","status":"publish","type":"page","link":"https:\/\/disvecol.com.co\/index.php\/politica-de-envios-y-entregas\/","title":{"rendered":"Pol\u00edtica de Env\u00edos y Entregas"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Pol\u00edtica de Env\u00edos y Entregas &#8211; Disvecol S.A.S.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">En <strong>Disvecol S.A.S.<\/strong> nos comprometemos a entregar tus productos en perfectas condiciones y dentro de los plazos establecidos. A continuaci\u00f3n, detallamos el funcionamiento de nuestro sistema de env\u00edos:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Zonas de Cobertura<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Realizamos env\u00edos a todo el territorio nacional de <strong>Colombia<\/strong> Si tu ubicaci\u00f3n presenta restricciones de acceso por parte de las transportadoras, te contactaremos de inmediato.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Costos de Env\u00edo<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Env\u00edo Est\u00e1ndar:<\/strong> El costo var\u00eda seg\u00fan el peso del paquete y la ciudad de destino. Se calcular\u00e1 autom\u00e1ticamente en la pantalla de pago (<em>Checkout<\/em>) antes de finalizar tu compra.<\/li>\n\n\n\n<li><strong>Env\u00edo Gratis:<\/strong> Ofrecemos env\u00edo gratuito por compras superiores a <strong> $200.000 COP<\/strong><\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Tiempos de Entrega y Procesamiento<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Procesamiento del Pedido:<\/strong> Los pedidos se procesan y preparan en un plazo de <strong>1 a 2 d\u00edas h\u00e1biles<\/strong> tras la confirmaci\u00f3n del pago.<\/li>\n\n\n\n<li><strong>Tiempo de Tr\u00e1nsito:<\/strong> Una vez entregado a la transportadora, el pedido tarda entre <strong>1 y 3 d\u00edas h\u00e1biles<\/strong> en llegar a ciudades principales, y hasta <strong>5 d\u00edas h\u00e1biles<\/strong> para trayectos especiales o zonas rurales.<\/li>\n\n\n\n<li><em>Nota:<\/em> Los pedidos realizados en fines de semana o d\u00edas festivos se procesar\u00e1n al siguiente d\u00eda h\u00e1bil.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Seguimiento del Pedido<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Una vez despachado tu pedido, recibir\u00e1s un correo electr\u00f3nico con el n\u00famero de gu\u00eda y el nombre de la empresa transportadora (<strong>[ej: Coordinadora, Servientrega, Interrapid\u00edsimo]<\/strong>) para que puedas rastrear tu paquete en tiempo real.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p class=\"wp-block-paragraph\">2. Pol\u00edtica de Devoluciones y Reembolsos<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em><strong>Pol\u00edtica de Devoluciones<\/strong><\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Pol\u00edtica de Devoluciones y Reembolsos &#8211; Disvecol S.A.S.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Queremos que quedes completamente satisfecho con tu compra. Si no est\u00e1s conforme con un producto, te ofrecemos un proceso de devoluci\u00f3n claro y transparente de acuerdo con las normativas comerciales vigentes.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Plazo para Devoluciones<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Dispones de un plazo de 5 calendario a partir de la fecha de recepci\u00f3n del producto para solicitar un cambio o devoluci\u00f3n.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Condiciones del Producto<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Para que tu devoluci\u00f3n sea aceptada, el art\u00edculo debe cumplir con los siguientes requisitos:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Estar completamente nuevo, sin usar y en el mismo estado en que se recibi\u00f3.<\/li>\n\n\n\n<li>Conservar su empaque original, etiquetas, sellos de seguridad y accesorios completos.<\/li>\n\n\n\n<li>Presentar la factura de compra o el comprobante de pago digital recibido por correo.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Proceso de Devoluci\u00f3n<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Env\u00eda un correo electr\u00f3nico a admin@disvecol.com o escr\u00edbenos al WhatsApp <strong>3138661943<\/strong> indicando tu n\u00famero de pedido y el motivo del cambio o devoluci\u00f3n.<\/li>\n\n\n\n<li>Te proporcionaremos las instrucciones y la direcci\u00f3n a la cual debes enviar el paquete.<\/li>\n\n\n\n<li><strong>Costos de env\u00edo por devoluci\u00f3n:<\/strong> Los gastos de env\u00edo para el retorno del producto corren por cuenta del <strong>comprador \/ de la empresa en caso de defecto de f\u00e1brica<\/strong><\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">Reembolsos<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Una vez que recibamos e inspeccionemos el estado del producto devuelto, te notificaremos por correo electr\u00f3nico sobre la aprobaci\u00f3n o rechazo de tu reembolso:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Aprobado:<\/strong> El reembolso se procesar\u00e1 autom\u00e1ticamente a tu m\u00e9todo original de pago (tarjeta de cr\u00e9dito, d\u00e9bito o transferencia) en un plazo de<strong> 5 a 30 d\u00edas h\u00e1biles<\/strong>, dependiendo de los tiempos de tu entidad bancaria.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Pol\u00edtica de Env\u00edos y Entregas &#8211; Disvecol S.A.S. En Disvecol S.A.S. nos comprometemos a entregar tus productos en perfectas condiciones [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-1545","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.9 - 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